Privacy Policy
Effective date: January 1, 2026
Overview
Emeraldwood Stitchcraft (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, how we use and share it, and the choices you can make.
Information we collect
- Account and contact information you provide (name, email, optional phone).
- Transactional data related to course purchases (amounts, currency, timestamps). We do not store full payment card numbers on our servers.
- Device and usage data (browser type, pages visited, approximate location derived from IP) for analytics and security.
- Support communications and feedback you send to us.
How we use information
- Provide, maintain, and improve courses and site functionality.
- Process transactions and send related notices.
- Respond to inquiries and provide support.
- Detect, prevent, and address technical issues and abuse.
- Comply with legal obligations and enforce terms.
Cookies and local storage
We use cookies and local storage to remember preferences (e.g., theme), Fallows, and cart items on your device. You can clear or block these via your browser settings, but some features may not function correctly.
Data sharing
We share data with service providers that help operate our services (e.g., payment processing, analytics). Providers must protect your information and may not use it for their own purposes.
International transfers
Your information may be transferred and processed outside your country with appropriate safeguards in place.
Data retention
We retain information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion where applicable.
Your rights
- Access and update your information.
- Request deletion, restriction, or portability where applicable.
- Object to certain processing and withdraw consent at any time.
Security
We apply administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure; we work to continually improve our protections.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their data.
Changes to this policy
We may update this policy. We will revise the “Effective date” and may provide additional notice of significant changes.
Contact
Questions about privacy? Email [email protected] or call +1 (206) 317-8024.